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Privacy Policy

We at e-Games Store respect your privacy. Your registration on our application is subject to this Privacy Policy.

This privacy policy tells you about how we use, protect and disclose your data that we have collected via online means, such as when you use our website or mobile applications owned by E-GAMES STORE, including www.e-gamesstore.com and its MOBILE APPS ON APPLE & android play store for the purposes set out in this privacy policy

We collect personal data that you voluntarily provide to us, such as when you register for an account on our platform (including signing up as a user). This personal data may include your name, email address, phone, address, other contact details, login/account information, business information, marketing preferences and other information you may provide as part of your account profile.

We collect personal data where you contact us or we contact you, and we will typically keep a record of such correspondence. This personal data may include your name and contact information, account information, your order information, your queries, and other personal data you may choose to provide to us.

We collect personal data when you place an order and transact. This personal data may include biographical information, contact information, delivery information such as shipping address, telephone number, and payment and invoicing information, such as your bank account/card number, billing address, bank card expiration date, and bank card security code.

With your permission, which you may provide when you install our mobile application or when you access and use our mobile application, we may collect information about the general location of a Device.

Return policy

Return Policy only applies to products that are listed on the e-games store mobile apps.

  • Most products that are new and unopened can be returned within 15 days.
  • Products that are received by E-Games Store in any of the following conditions are not eligible for return and may be rejected:
  • Any product not purchased from our platform.
  • Any product with a missing, damaged, altered, or otherwise unreadable serial number label, manufacturer model or part number label, and/or warranty label.
  • Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product.
  • Any product that exhibits physical damage. would not be considered a return.
  • Any product which appears tampered, customized or altered in any way.
  • Any product that is returned with markings or writing made by the customer on the original box.